Exterior Check __________ Check whether the exterior is intact (e.g., scratches, dents); take photos for record
Quantity Verification __________ Cross-check vehicle model, VIN, and engine number one by one according to the contract list
Document Check ___________ Ensure all vehicle documents are complete (e.g., import certificate, insurance policy)
Notify the Customer ___________ Notify the customer 24 hours in advance via email or phone about the estimated delivery time, location, and contact person.
Customer Info _________
Customer name, contact person, and contact details
Vehicle Info _________
Vehicle model, quantity, VIN
Delivery Time _________
Subject to contract schedule
Delivery Location _________
Subject to contract location
Delivery Confirmation _________
Customer inspects goods on-site and signs upon confirmation
Logistics party collects the signed receipt for record
Receipt Notes _________
Document Archiving ______________
Organize and archive documents such as receipts and photos for at least 3 years
Customer Feedback ______________
Follow up within 24 hours and handle any issues
Document Handling On Behalf of Customer ______________
Submit license plate applications and documents to relevant authorities for the customer
Approval & Communication ________________
While awaiting approval, maintain communication and provide timely updates
License Issuance & Final Handover ________________
After successful registration, notify the customer and hand over the vehicle and documents